Make a Payment

Meet the Team

Dave West

DAVE WEST
SCHEME DIRECTOR

Dave has an in-depth knowledge of this specialist area with over 17 years’ experience gained from previously working at HSBC Insurance Brokers heading up the Surety Bond team. Dave was involved in the creation of Deputy Bond Services in 2012 after the tender award by the MoJ. Dave is responsible for high level relationships with the Ministry of Justice, Office of the Public Guardian and the Court of Protection.

Emaildave_west@ajg.com
Phone01202 449690

Lynne Coombes

LYNNE COOMBES, CERT CII, CERT (CA)
CLIENT RELATIONSHIP MANAGER

Lynne has over 10 years’ experience of this specialist area having previously worked at HSBC Insurance Brokers and Marsh Insurance Brokers managing the Surety Bond team. Lynne was involved in the creation of Deputy Bond Services in 2012 after the tender award by the MoJ. Lynne is responsible for fostering relationships with all parties that come together to provide this unique bond, from the Court of Protection and Office of the Public Guardian to Insurers and the Deputies themselves. She also manages the relationship with the Professional Deputies and has overall responsibility for the DBS team.

Emaillynne.coombes@deputybondservices.co.uk
Phone01202 449691

Paul Holton Frances

PAUL HOLTON-FRANCES, CERT CII
SCHEME OPERATION MANAGER

Paul has over 14 years’ experience of this specialist area having previously worked at HSBC Insurance Brokers and Marsh Insurance Brokers overseeing the day to day running of the Surety Bond team. Paul was involved in the creation of Deputy Bond Services in 2012 after the tender award by the MoJ.

Paul is the Scheme Operations Manager and is responsible for the overall management of the IT systems, web based solutions and the Processing Team to ensure the scheme runs effectively and without issue. He liaises with the Court of Protection, Office of the Public Guardian and Insurers to deliver the services agreed and ensures the team is well trained and set deadlines are achieved.

Emailpaul.holton@deputybondservices.co.uk
Phone01202 449692

Thomas Moore

THOMAS MOORE
SENIOR SCHEME ADMINISTRATOR

Tom joined the DBS team in May 2013. He is responsible for ensuring professional deputy bonds are processed in accordance with our delegated authority agreement. Tom liaises with our finance team to resolve any payment queries that may arise. Tom also provides support to Paul to maintain and develop our IT systems, including the DBS Online Application Process and the Court Enquiry system. Tom updates the Court of Protection and Office of the Public Guardian on a daily basis to ensure they are aware of all Bonds issued.

Emailtom.moore@deputybondservices.co.uk
Phone01202 449693

Emma Evans

EMMA EVANS
SCHEME ADMINISTRATOR

Emma joined the DBS team in September 2012. Her responsibilities include assisting Deputies with written or telephone enquiries. Emma also deals with queries, contacting the Court of Protection and Office of the Public Guardian direct until resolution. Emma ensures the online applications are processed and liaises with firms of solicitors who are interested in transferring their existing Surety Bonds to DBS.

Emailemma.evans@deputybondservices.co.uk
Phone01202 449694

Andrew Brookes

ANDREW BROOKES
SCHEME ADMINISTRATOR

Andrew joined the DBS team in May 2013. His day to day responsibilities include processing new bonds, generating annual payment notices and receipting payments. He communicates with the Court of Protection and Office of the Public Guardian dealing with queries that arise. Andy also processes reports and MI from the Court of Protection and Office of the Public Guardian relating to changes in deputyships.

Emailandrew.brookes@deputybondservices.co.uk
Phone01202 449696